Frequently Asked Questions

All but two rooms have a private balcony. The two rooms without balconies (one single and one double room) are available for short stays at a lower price.

Dogs are only allowed on request and exclusively in one special double room. Dogs are not permitted in the breakfast room or by the pool.

Yes, WiFi and a room safe are standard features in all rooms.

No, there is no air conditioning in the entire building.

No, there is no minibar in the rooms. Chilled drinks are available at any time at our bar.

Yes, bed linen and towels for the bathroom are included in the room price and are provided.

A reservation deposit of 30% must be paid by credit card or bank transfer to confirm your booking. The remaining amount will be settled at the accommodation upon departure.

Your room will be ready at 2:00 p.m. on the day of arrival. If you plan to arrive after 6:00 p.m., please let us know.

On the day of departure, we ask you to vacate your room by 10:00 a.m.

We accept cash, bank transfers (in advance), and credit or debit cards for payment.

No, the local tax is charged separately per person per night (for guests aged 14 and over) and amounts to €2.50.

In case of early departure, we charge up to 3 days of your reservation. No fees up to 14 days before arrival, 30% up to 7 days, and thereafter up to 70%.

Yes, there is usually a minimum stay of 3 nights. If we have free capacity, 1 and 2 nights can also be booked.

Yes, every morning you can enjoy a generous breakfast buffet with homemade jams and regional products.

We are happy to serve you drinks from the bar and sandwiches or ice cream as a snack. We can also prepare cold cuts platters or farmer's toast for you.

We can only take into account allergies and intolerances that we have been informed of in advance. Please let us know at the latest when you make your reservation.

Yes, as our guest, you will receive the card free of charge for all public transport throughout South Tyrol.

Our team speaks German, Italian and English.

No, Pension Christl is a non-smoking property. Smoking is only permitted outdoors (on the balcony and terrace).

You can easily arrive without a car. From Bolzano train station, bus 132 takes you to 600 meters from our house. You receive the Guest Pass in advance for free travel.

Yes, there is a free parking space for each room directly below the guesthouse.

We are located away from the main road, which guarantees a peaceful atmosphere.

The nearest public station is about 600 meters away at the Mendelbahn cable car station.

The lake is about 6 km away, reachable by car, free bus, or a hike through the vineyards.

Yes, our panoramic outdoor pool is solar-heated; temperature varies depending on the weather.

If you don't have any pool towels, you are welcome to use the towels from your room.

Yes, you can start right on our doorstep for walks through vineyards or hikes in the Altenburg Forest and Mendel Pass.

Definitely. The historic funicular is 600 meters away and free with your South Tyrol Guest Pass.

Discover wineries, the Wine Museum in Kaltern, the Hoametmuseum in Tramin, or Sigmundskron Castle in Bolzano.

In the center of Kaltern, about a 20-minute walk or a few minutes by bus.

Within a 10-20 minute walk, you will find numerous restaurants and pizzerien in Kaltern.

Every season has its charm. Spring brings the first warm days and blossoming apple trees. Summer invites swimming and hiking. Autumn is especially beautiful with the grape harvest and colorful landscapes.

Our hotel is open from spring to late autumn and closed during the winter months.